Client & Company Background
The Surgeons’ Group, located in Birmingham, Alabama, has distinguished itself through the delivery of comprehensive and innovative surgical care. The clinic, led by board-certified Dr. Winn H. Mathews and Dr. John Mathews, specializes in both general and bariatric surgery, with a commitment to enhancing the health and dignity of their patients.
Discovering Curaechoice
The Surgeons’ Group learned about Curaechoice through a liaison for physicians and the hospital. “She introduced us to Curaechoice and then the hospital highlighted the partnership as well,” says Michelle McClinton, CPC, CMOM, Administrator, The Surgeons’ Group, P.C.
The integration of Curaechoice’s advanced practice management system has streamlined processes such as appointment scheduling, patient record management, and billing procedures.
“Having a streamlined pre-certification process for procedures that would delay necessary care has been wonderful. Having a personal relationship with the primary care office has made a great difference too.”
Having a streamlined precertification process for procedures that would delay necessary care has been wonderful.The Surgeon’s Group, P.C.
Operational Efficiency
The simplified administrative processes have not only reduced the workload for office staff but have also enhanced the overall patient experience.
The Value of Curaechoice
The partnership with Curaechoice has brought several benefits to The Surgeons’ Group.
“As far as value, it has increased production and has allowed us to see more patients on a regular basis without all the hassle of dealing with insurance companies,” says McClinton.
