Robbie’s Medical Experience
Robbie’s back issues started when he was around 15. Diagnosed with degenerative disc disease and joint problems, he dealt with chronic pain for over two decades. Early on, surgery wasn’t an option—doctors focused on managing his symptoms with medications and nerve blocks. “When you’re that young, doctors don’t really want to do much for you. They say your body may change or you might grow out of it.”But as time went on, the pain worsened. His first surgery
offered limited relief, and by 2023, Robbie needed
another. He had a spinal fusion at L5-S1, but one of the
screws shifted and started pressing on a nerve. That led
to a second procedure to remove the rod and screws.
Not long after, he developed a spinal infection and had
emergency surgery to clear it. “I just have a bad
back,” he said. “It’s genetics and some disc disease.
It just got worse.”
Curaechoice covered all three surgeries. The only
cost to Robbie was $700, and that was because
one of the surgeons was not yet in the Curaechoice
network. “The only reason I paid $700 was because
I had to have a general surgeon go in through the
front. If not for that, I wouldn’t have paid anything.”
Day to day, Robbie lives with a pain level around
six or seven, but he continues to work full time and support his family. Curaechoice makes that possible
by covering pain management and all related visits.
“I go to work every day and still do things with my
kids and wife—because Curaechoice takes care of
the medical side. That’s huge.”
Robbie also used Curaechoice for a vasectomy
and a second tonsillectomy (after his tonsils grew
back). Both were fully covered. His daughter recently
needed orthopedic care, and that visit was also
included in his benefit. “Just to be able to go to the
doctor and not worry about cost—it’s really nice. It
takes a lot of pressure off.”
I go to work every day and still do things with my kids and wife—because Curaechoice takes care of the medical side.
Coverage and Satisfaction
Robbie’s experience shows what Curaechoice can do for someone facing long-term medical issues. After years of living with pain and paying thousands out-of-pocket, he now receives the care he needs—without the financial burden. “I tell people all the time at work: if you’re not using it, you should be. Curaechoice opens the door to more care. You don’t have to sit there thinking, ‘How am I going to pay for this?’”Curaechoice opens the door to more care. You don’t have to sit there thinking, ‘How am I going to pay for this?’
Robbie's benefits with Curaechoice
- Significant Cost Savings. Robbie paid just $700 total for three surgeries—one of which was an emergency procedure—reducing his costs by thousands of dollars.
- Responsive Member Support. When a billing issue created delays in coverage, Curaechoice Member Support stepped in and resolved the issue directly, reducing stress.
- Reliable Access to Complex Care. Curaechoice supported Robbie through a spinal fusion, hardware removal, and emergency surgery for infection, along with follow-up visits and specialist care.
