Joyce's medical journey
Joyce, a Mercedes-Benz Team Member, discovered Curaechoice during her pregnancy when she had to visit a specialist due to a thyroid condition.
The specialist informed her that Mercedes Team Members had access to Curaechoice, which could save her money on medical costs. Joyce was relieved to learn that she wouldn’t have to pay any copays or deductibles for her specialist visits. During her pregnancy, Joyce estimates she visited the specialist, about four or five times.
The ultrasound technician conducted scans to ensure the baby’s proper growth in light of Joyce’s thyroid issues. Joyce’s baby was growing fine, and she was grateful for the specialized care provided at zero cost to her and her family Her one regret: She wishes she had known about Curaechoice earlier so she could have chosen an OBGYN covered by the program. Despite this, Joyce found her customer service interactions with Curaechoice to be excellent.
When I sent emails to Curaechoice Support, They responded quickly and were very helpful. Overall, I’m very happy with Curaechoice and would recommend it to other Mercedes-Benz employees.
Coverage and satisfaction
Her one regret: She wishes she had known about Curaechoice earlier so she could have chosen an OBGYN covered by the program. Despite this, Joyce found her customer service interactions with Curaechoice to be excellent. “When I sent emails to Curaechoice, customer service responded quickly and were very helpful.”Now she is working to find a pediatrician for her 2-month-old baby within the Curaechoice network. As a working mother with a two-month-old baby, Joyce commended Curaechoice for providing important benefits during her pregnancy.
She appreciated the convenience and accessibility of the program’s services and said she hopes the network will continue to grow. She believes Curaechoice has the potential to make a positive impact on healthcare accessibility for Mercedes-Benz Team Members.
Overall, I was very happy with Curaechoice and would recommend it to other Mercedes-Benz employees.
Joyce's benefits with Curaechoice
- Access to Excellent Care.
- Zero Out-of-Pocket Costs for Visits to a Specialist.
- Prompt Customer Service from Curaechoice.
